Trust Centre

Your data, handled with care

How Current Context protects your research, your respondents and their personal data.

UK GDPR
ICO registered
UK and EU
Data storage
DPA
Available to every client

GDPR and privacy

We run the platform to UK GDPR standards, for both our clients and the people who take their surveys.

  • Built for UK GDPR and the Data Protection Act 2018
  • Registered with the Information Commissioner's Office (ZC015683)
  • Data processing agreement available for every client
  • Privacy notices and consent built into the respondent journey
  • Explicit consent before any special category data is collected
  • Requests to access, correct or delete data handled by our privacy team

Where your data lives

Your data is stored in the UK and EU.

  • Platform and database hosted in Frankfurt, Germany
  • Uploaded files and exports stored in London, UK
  • Email sent through EU infrastructure

Security controls

Access is locked down by default and every client's data is kept separate.

  • Encrypted in transit: HTTPS on every page, with HSTS enforced
  • Uploaded files and exports encrypted at rest
  • Invite-only accounts, with no public sign-up
  • Browser protections against clickjacking and content sniffing

Responsible AI interviewing

Our AI interviewer follows clear rules, and we test it against them.

  • Tells respondents it is an AI whenever they ask
  • Neutral questions, with no leading wording or suggested answers
  • Never screens anyone out for a short or "don't know" answer
  • Gives respondents a chance to get back on track before any screen-out
  • Ignores instructions hidden in respondents' answers
  • Stops probing if a respondent shares something distressing
  • Every AI decision logged for quality review

Questions, DPA requests or security concerns?

Email privacy@currentcontext.co.uk. Read our privacy policy for full details.